Terms & Conditions


KeysAlley store , whether he is a consumer of a service or product of the store or Otherwise, this is his approval and acceptance, and he is in his full legal capacity, legally and legally, for all articles and provisions of this agreement, and it is a confirmation of your commitment to its regulations and what was mentioned in it. contained on the property. This Agreement is valid and effective once you accept it and start registering at KeysAlley.

Article 0 Refund and Return Policy

– All orders can be cancelled or returned within 14 days of purchase.
– Cancellations or order return are to be requested through our website.
– All cancellations or returns within 14 days of purchase will be free of charge.
– Delivery fees apply on cancelled or returned orders.
– Values for returned or cancelled orders will be done through the same way of purchase.
– The refund will be processed in seven days from receiving the cancellation or request original refunded product. Noting that it varies according to issuer policy when will that amount be reflected in the card holder balance.
– Delivery dates will be determined based on delivery mode chosen upon placing your order. Please note that those dates are estimated dates that can vary according to shipping companies’ backlog.

Article One Introduction and Definitions

The above preamble is an integral part of this agreement, as you will find below the indications and definitions of the main terms used in this agreement :

  1. (Store) means the  KeysAlley store , and this definition includes all forms of the  KeysAlley store on the Internet, whether it is an electronic application, a website on the Internet, or a commercial store .
  2. (User) means every consumer who purchases a product or service from the store through its electronic platform .
  3. (Agreement) by this phrase means the terms and conditions of this agreement, which govern and regulate the relationship between the parties to this agreement .

Article Two Legal Capacity of the User

  1. The user acknowledges that he has a legal capacity considered legal and legal to deal with the store, or that he is at least eighteen years old .
  2. The user agrees that in the event of a violation of this article, he shall bear the consequences of such violation towards third parties .

Article Three Nature of  KeysAlley ‘s Commitment

  1. KeysAlley ‘s commitment to consumers or users is to provide the service or product .
  2. KeysAlley  Store may provide other services such as after-sales services or other related services, due to the nature and type of service or product required from the user .

Article Four Conditions for using the  KeysAlley Store

  1. The user is obligated to use the electronic platform of the  KeysAlley store in accordance with public morals and regulations in force in the Gulf countries .
  2. When purchasing a service or product through the  KeysAlley store, the user is obligated not to use this service or product in violation of public morals and the regulations in force in the Gulf states .

Article Five Accounts and Registration Obligations

  1. Once you apply to join the  KeysAlley Store membership as a user, you are obligated to disclose specific information and choose a secret username and password to use when accessing the  KeysAlley Store services. By doing so, you have agreed to :
  2. To be responsible for maintaining the confidentiality of your account information and the confidentiality of the password, and thus agree to inform the KeysAlley  Store immediately of any unauthorized use of your account information at the KeysAlley  Store or any other breach of your confidential information .
  3. KeysAlley  Store will not in any way be responsible for any loss that you may incur directly or indirectly, morally or materially, as a result of disclosing user name or password information .
  4. You are obligated to use your account or membership at the KeysAlley  Store yourself, as you are fully responsible for it, and in the event that someone else uses it, this is a presumption that you have authorized it to use the store in your name and for your account .
  5. You are obligated when using the KeysAlley  Store to use it with all seriousness and credibility .
  6.  You are obligated to disclose true, correct, updated, complete and legal information about yourself as required during registration with the KeysAlley  Store and you are committed to updating your data in the event that it has changed in reality or in the event of the need to do so .
  7. KeysAlley  Store is obligated to treat your personal information and contact addresses with strict confidentiality .
  8. If it appears to  KeysAlley that you have disclosed information that is not true, incorrect, not current, incomplete, illegal or in violation of what was stated in the use agreement,  KeysAlley has the right to stop, freeze or cancel your membership, store and account on the platform, Without prejudice to the rights of the other KeysAlley  Store and its legitimate means to recover their rights and protect the rest of the users .
  9. In the event of non-compliance with any of the above, the management of the  KeysAlley store has the right to stop or cancel your store or membership or block you from accessing the services of the  KeysAlley store again .

Article VI Electronic Communications and Official Communications

  1. The parties to this agreement agree that communication is via the e-mail registered in the platform. The user agrees that all agreements, advertisements, data and other communications that you provide electronically take the place of their written counterparts, which is a stand-alone argument, in meeting the legal and legal needs .
  2. The user agrees to be able to communicate with him and notify him of any provisions related to this agreement or dealing with him through the management of Mada Tech store broadcasting general messages that are received to all users or to specific users of the  KeysAlley store.

Article VII Amendments to the Terms of Use and Fees

  1. KeysAlley  Store may notify you of any amendment to this Agreement in accordance with the official means of communication under this Agreement, according to which your obligations will be doubled or your rights will be diminished in accordance with any amendments that may be made to this Agreement .
  2. In the event of an objection to any amendment to the use agreement,  KeysAlley hopes that you will stop using its services, as just accessing your account in the  KeysAlley store or using the  KeysAlley store constitutes your acceptance of the amendments and your full and complete consent due to ignorance, and the  KeysAlley store accepts discussion in any suggestion regarding these provisions .
  3. The user must pay all fees due on the platform in addition to any other expenses added by the  KeysAlley store , provided that payment is made by the approved and specified means available through the  KeysAlley store .
  4.  KeysAlley  Store may charge fees to some users, depending on the offers, products or services they request, or the fees or taxes imposed by the state on the nature of the product or service .
  5. KeysAlley  Store reserves the right to add, increase, reduce or deduct any fees or expenses under the articles, terms and provisions of the use agreement, to any of the users for whatever reason for their registration .

Article 8 – Payment and payment services in the  KeysAlley store

  1.  KeysAlley store , through its partners, provides the payment system and payment in the  KeysAlley store can be done entirely online through the payment options available on the  KeysAlley store or through any payment method provided by the  KeysAlley store from time to time .
  2. Mada store is obligated to determine the price of the service or product that it offers in its store according to the recognized market value .
  3.  KeysAlley store is obligated to provide invoices, receipt vouchers and receipt vouchers for all amounts and profits that arise in its store, and is committed to giving the user an invoice for his purchase of a service or product through the  KeysAlley store .
  4.  KeysAlley store is committed to providing the generally accepted accounting specifications in its online store, in application of the provisions of this agreement, and due to the legal, economic, commercial and regulatory interests in this regulation .

Article 9 Your personal information and transaction details information

The user acknowledges that he grants  KeysAlley an unlimited, global, perpetual, irrevocable, free of charge, and licensed right to use personal information or materials or otherwise provided or provided by the  KeysAlley Store platform or announced on the platform by joining or using it, This is done through the forms designated for communication and registration, or via any email or any of the communication channels available on the platform. In order to achieve any of the interests that the platform sees .

The provisions of the confidentiality of consumer information are subject to the rules of the “Privacy Policy and Confidentiality of Information” of the  KeysAlley store – and the provisions of this agreement relating to the confidentiality of information .

Article 10 – Intellectual Property

  1. The intellectual property rights of the  KeysAlley store are fully owned by the  KeysAlley store , whether they were owned by them before or after the establishment of this electronic platform .
  2. The user or consumer respects the intellectual property rights of the  KeysAlley Store , which includes the  KeysAlley Store itself, and the words, logos and other symbols of the  KeysAlley Store or displayed on the  KeysAlley Store , as the  KeysAlley Store , and all right affiliated with the  KeysAlley Store , are intellectual property rights Complete for  KeysAlley Store.

Article Eleven Responsibility of  KeysAlley

  1.  The  KeysAlley Store is obligated to conduct its business through this electronic platform in a regular manner and in accordance with the applicable regulations, and in accordance with the provisions of this agreement .
  2. Mada Store does not bear any claims arising from errors or negligence, whether caused directly, indirectly or accidentally, by the user or by a third party such as shipping companies .
  3.  KeysAlley Store , its affiliates , owners, and their representatives are committed to ensuring that the product or service is sound, legitimate and authorized in accordance with the laws and regulations and is used for legitimate purposes .

Article 12 – Confidentiality of Information

  1. Mada Store takes concrete, organizational and technical measures to protect users and prevent unauthorized access to and preservation of users’ personal information .
  2. As a user, you acknowledge that the Internet is not a completely secure medium, and the confidentiality of your personal information cannot be 100% guaranteed through the  KeysAlley Store.
  3.  KeysAlley Store has no control over the actions of any third party, or third parties, such as other Internet pages linked via links to the Platform or third parties claiming to represent you and others .
  4.  You know and agree that  KeysAlley may use the information you provide to it, in order to provide services to you in the  KeysAlley Store, and to send you marketing messages, and that the privacy of the  KeysAlley Store governs the collection, processing, use and transfer of your personally identifiable information, and the confidentiality of information rules are governed by the “Privacy Policy” and confidentiality of information” of the  KeysAlley Store.

Article Thirteen Restriction of Access or Membership

  • Mada Store can suspend or cancel the user’s membership or restrict the user’s access to the platform services at any time and without warning and for any reason, and without limitation .

Article Fourteen Applicable Law or Regulation

This User Agreement is governed by and formulated in accordance with the applicable laws, regulations and legislation, and is completely and completely subject to the regulations in force in the authorities .

Article Five General Provisions

In the event that any incoming material or clause in this User Agreement is canceled or that any clause or clause in the User Agreement is no longer in force, such order does not cancel the validity of the rest of the articles, terms and provisions contained in the User Agreement and shall remain in effect until further notice. From  KeysAlley Store Management .

This use agreement, which may be amended from time to time as the case may be, constitutes the use agreement, the mechanism of work, the understanding, the agreement and the contract between the KeysAlley  Store and the user, and both parties to this agreement agree to take into account the following :

  •   The Arabic language is the language in force when interpreting the provisions of this Agreement, or when translating them into another language .
  •   All prices displayed on the services or products of KeysAlley  Store may be modified from time to time .
  •   The promotional or marketing offers that KeysAlley  may place are temporary offers, as KeysAlley  has the right to modify or discontinue these promotional or marketing offers at any time .
  •    The parties to this agreement are obligated to deal with each other in a manner that does not violate the Shariah rules, regulations and laws in force related to the nature of the transaction between the KeysAlley  store and the user .
  •    This use agreement is not canceled except by a decision issued by the management of the KeysAlley  store .


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